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Refund Policy | Vikraant Samraaj Films

1. Overview

At Vikraant Samraaj Films, we strive to provide valuable experiences through our events, auditions, contests, and workshops. We understand the importance of transparency in financial transactions and are committed to maintaining fair practices.

Please read this Refund Policy carefully before making any payment on our website.

2. General Policy

All payments made on this website are non-refundable, except in limited circumstances expressly mentioned below. By registering or making a purchase, you agree to this policy.

This includes but is not limited to:

  • Audition Fees
  • Event Registration
  • Workshop/Training Fees
  • Portfolio Booking
  • Entry/Participation Charges

3. No Refund Conditions

Refunds will not be issued under the following circumstances:

  • You voluntarily cancel your registration.
  • You fail to attend the event, audition, or workshop.
  • You are disqualified due to incorrect or misleading information.
  • You are dissatisfied with subjective judgments or results.
  • You miss deadlines or eligibility criteria.
  • The event is postponed or rescheduled (not cancelled).

4. Exceptions – When Refunds Are Allowed

We may consider refund requests under the following rare situations:

  • Event Cancellation by Us: If we cancel an event/workshop entirely due to unavoidable circumstances.
  • Duplicate Payment: If you accidentally make multiple payments for the same registration.
  • Technical Errors: If a confirmed payment fails or gets charged incorrectly by the payment gateway.

5. Refund Request Process

To request a refund (if eligible under Section 4), please email us at [Insert Official Email] with the following details:

  • Full Name
  • Registered Email ID
  • Event/Workshop Name
  • Date of Payment
  • Payment Receipt or Transaction ID
  • Reason for refund request

Deadline: All refund requests must be raised within 7 days of the original transaction. Requests beyond this period will not be entertained.

6. Refund Approval & Processing

Once we receive your request:

  • Your case will be reviewed within 5 working days.
  • If approved, the refund will be initiated via the original payment method.
  • Processing time: 7–10 business days (depending on your bank/payment gateway).
  • Transaction or convenience fees (if any) may be deducted.

7. Our Rights

Vikraant Samraaj Films reserves the right to:

  • Modify or cancel any part of this Refund Policy at its discretion.
  • Accept or reject refund requests on a case-by-case basis.
  • Withhold refunds in case of suspected fraud or misuse of services.

8. Contact Us

If you have questions or need assistance, please feel free to reach out:

Note: By making any payment on this website, you acknowledge and accept this Refund Policy in full.